We wanted to express our thanks to you and your staff for all your help and consideration in making mums last days as comfortable & easy as possible.
Thank You
We understand that every resident is unique with individual care requirements, wishes and desires. We recognise that residents with nursing needs require care that not only reflects their medical needs, but that also reflects their physical, psychological, emotional and social abilities.
We provide 24 hour nursing care, delivering professional, friendly, kind and compassionate care and support to residents with significant and complex medical conditions.
Our staff work closely with residents involving them in care planning and decisions regarding the running of the home. This empowers them and ensures that the service reflects the needs and wishes of the residents living within the home. Families and loved ones are also involved in this process where this is agreed by the resident.
Our residents reside in a carefully designed, comfortable environment which provides a choice of social areas. Bedrooms filter into the social areas and promote a homely experience. Residents may choose to relax peacefully within the cafe, bar, dementia gardens or their own bedroom, sit with friends in the lounge or dining room or spend time in the other social and seated areas throughout the home.
We recognise the importance of residents maintaining their links with the community and offer residents support and encouragement to engage in a range of activities designed to address their hobbies and interests, both within the home and the community.
It is our belief that high quality care is delivered by highly trained and knowledgeable staff. We invest positively in staff training and development to ensure that residents receive care and support that reflects current best practice in a manner that promotes their rights, choice and preferences.
We wanted to express our thanks to you and your staff for all your help and consideration in making mums last days as comfortable & easy as possible.
Thank You
Just to say thank you so much for being so kind and for being there with my gran and me.
Thanks Again
Dear Everyone
An enormous thank you to all concerned with my father’s care. The care, consideration, and thoughtfulness shown helped the family so much during a difficult time. It was a huge comfort to know he was calm, comfortable & at peace. It made our acceptance to the situation so much easier to bear. So ………….. thank you all again.
You are ALL STARS!
Sincerely L.E
Dear Danny,
My Brother and I would like to express our sincere thanks for looking after our late mother.
The way you present your services is outstanding and the attitude of your staff and their level of care are equally important. We hear so much these days about the dark side of care of the elderly so to have witnessed personally the efforts made on behalf of your residents has helped us greatly through our mothers difficult months.
Thank you so much
Dear Danny
I cannot express enough my thanks to you and every single member of your professional and caring staff for the care you gave to my brother throughout his stay at the Glen. I would not hesitate in recommending you to anyone who needs the care service that you provide.
Thank you once again
Our home manager, Daniel Holt is here to help you and your family.