We wanted to express our thanks to you and your staff for all your help and consideration in making mums last days as comfortable & easy as possible.
Thank You
The Home Manager, Daniel Holt, is a Registered Mental Health Nurse so our dementia care is of the highest possible standard aswell as all our staff being trained in specific dementia care. We have created at the Glen an environment specifically for people with dementia as well as concentrating on creating purposeful and meaningful activities to keep life interesting and fun. We know that each person is an individual, and every single person living with a dementia is unique so we ensure their care is personalised.
By creating the right environment, we aim to minimise anxiety and promote overall health and well being to each of our residents. The Glen is designed to enhance our residents’ quality of life by providing features to maximise independence, as well as creating a safe, stimulating and restful sanctuary with outstanding facilities.
The Glen was designed to offer the most supportive environment possible for people experiencing dementia. All our staff have been trained to recognise and deal sensitively with the wishes of the person with dementia, from the nursing staff, house keeping staff to the catering staff of the home – every staff member.
The open-plan design of the Glen aims to maximise independence and orientation, and reduce dependence on memory.
People living at the Glen should feel secure and experience a sense of belonging. All of our residents must have access to human companionship and the opportunity to develop friendships. Staff, residents and their families should work together to create purpose and meaning for each day. Finally, we want everybody in the Glen to be free to make their own decisions and choices.
However anyone that enters the Glen’s community, our staff recognise the importance of enabling the person with dementia to retain their interests and abilities for as long as possible. Our rehabilitative approach has successfully enabled individuals to regain skills that were thought to be lost to dementia.
Knowing what is important to the person with dementia enables us to encourage individuals to continue to engage in outdoor pursuits and to maintain relationships with younger members of their family and the community.
At the Glen we understand that facing the fact that a loved one is living with dementia and is unable to cope alone independently can mean addressing some challenging and difficult times. Whether a resident is living with dementia or receiving residential care or nursing care, we provide unrivalled levels of support to all our residents’ family, including events to help families better understand the condition.
We wanted to express our thanks to you and your staff for all your help and consideration in making mums last days as comfortable & easy as possible.
Thank You
Just to say thank you so much for being so kind and for being there with my gran and me.
Thanks Again
Dear Everyone
An enormous thank you to all concerned with my father’s care. The care, consideration, and thoughtfulness shown helped the family so much during a difficult time. It was a huge comfort to know he was calm, comfortable & at peace. It made our acceptance to the situation so much easier to bear. So ………….. thank you all again.
You are ALL STARS!
Sincerely L.E
Dear Danny,
My Brother and I would like to express our sincere thanks for looking after our late mother.
The way you present your services is outstanding and the attitude of your staff and their level of care are equally important. We hear so much these days about the dark side of care of the elderly so to have witnessed personally the efforts made on behalf of your residents has helped us greatly through our mothers difficult months.
Thank you so much
Dear Danny
I cannot express enough my thanks to you and every single member of your professional and caring staff for the care you gave to my brother throughout his stay at the Glen. I would not hesitate in recommending you to anyone who needs the care service that you provide.
Thank you once again
Our home manager, Daniel Holt is here to help you and your family.